Does professionalism still matter?

With information available instantly and the emergence of the blogoshpere, forums and textese (text message language), it seems to me that the attention to written detail has declined immensely. Maybe this is because everyone has an opportunity to share their opinions so the filters and editors are no longer critical. But still, I believe businesses and organizations have a responsibility to be professional.

Professionalism goes beyond internet information and fliers. It includes how one associated with a business or organization in any capacity, paid or volunteer, treats the customer. Communication, expertise, punctuality and much more is required. It's fair to demand and expect this from the business or organization you're involved. Professionalism is not the exception, even if our culture seems to be heading in that direction.